About 20th — Malaysia’s Sports & Casino Entertainment Platform
20th was created with a clear goal: to provide an online sports betting and casino experience truly tailored for Malaysian users. Learn more about who we are, what we offer, and why we exist.
Who We Are and Why 20th Exists
20th is an online entertainment platform combining sports betting, live casino, and slot games into one experience designed specifically for Malaysian users. We exist because we believe local players deserve a platform that truly understands their needs — not just a rough translation of foreign platforms.
The name 20th reflects our passion to keep moving forward and stay relevant. This platform is built on the principle that access to quality online entertainment shouldn’t be complicated, costly, or hindered by language barriers. We want every user — whether new or experienced — to enjoy a comfortable experience using the platform from anywhere in Malaysia.
Our Platform’s Mission and Vision
Mission
Providing an accessible, secure, and entertaining online platform for all Malaysian users — featuring a user-friendly interface, local payment support, and truly natural Bahasa Melayu content.
Vision
To be the preferred platform for Malaysian users seeking a trustworthy, culturally relevant sports betting and casino experience accessible anytime from any mobile device.
What You Can Find at 20th
Five key focus areas that shape a complete experience for every user.
Comprehensive coverage of the Malaysia Super League, EPL, international badminton and cricket tournaments. Odds updated in real-time with multiple betting markets for every match — from 1X2 to Asian Handicap and Over/Under.
A video slot collection featuring diverse themes — from Asian culture to fantasy adventures — with bets starting as low as RM 0.10. Progressive jackpots available for players chasing bigger wins.
Roulette, Baccarat, and Blackjack tables with real dealers via live video streaming, available 24/7. A genuine casino experience without leaving home.
All platform functions are fully accessible from smartphones — no laptop needed. The official app is available for Android with push notifications for matches and account updates.
All menus, game descriptions, action buttons, and notifications use natural Bahasa Melayu. There’s no need to understand foreign terms while playing or placing bets.
User Safety Is Our Top Priority
At 20th, user trust is not just a promise — it’s the foundation of how we build and manage this platform. All personal data and financial transactions are protected using industry-standard encryption technology.
Each user account is protected with multi-layer authentication. Deposit and withdrawal processes via TNG eWallet, Maybank2u, and other local banks are regularly audited to ensure transaction integrity. We do not store credit card information or passwords in readable formats.
We are also committed to transparency — all terms, conditions, and privacy policies are written clearly in Bahasa Melayu that’s easy to understand. No confusing fine print. If anything isn’t clear, our team is ready to assist.
Team Ready to Help Anytime
20th’s customer service team operates around the clock to assist users with any issues — from technical problems and delayed deposits to questions about how to play or check account status.
We understand issues can arise anytime, especially during live matches or when you want to make a deposit before a key kickoff. That’s why we provide responsive, easily accessible support directly within your account with minimal wait times.
All support communication is conducted in Bahasa Melayu. You don’t need to use any other language or worry about misunderstandings — our team fully understands the context and needs of Malaysian users.
For general inquiries: [email protected]
Help Channels
-
Live Chat within Account Fastest way — responses within minutes
-
Support Email [email protected] — ideal for detailed inquiries
-
FAQ Center Answers to the Most Frequently Asked Questions
Transparent Information for Informed Users
We believe informed users are more satisfied users. That’s why we provide everything you need to make informed decisions.
Guides and resources to ensure a safe and responsible gaming experience.
Read MoreAnswers to the most frequently asked questions about accounts, deposits, and games.
View All QuestionsJoin the 20th Player Community Today
Register for free in under three minutes and explore everything 20th has to offer — from Slots and Live Casino to Sports Betting and real-time Live Matches.